The Most Useful Support Agent Is the One That Cannot Send

Build a bounded Node.js support assistant that classifies requests and drafts replies while a human retains the final decision, complete with durable state, policy gates, replay tests, and failure handling.

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The junior engineer is not disappearing

You have probably seen the claim by now: AI is coming for the junior engineer first, so if you are early in your career, or trying to become one, the…