My experience using Chinese Taobao taught me this: when a company gets big enough, it can use AI to brush people off and...

My experience using Chinese Taobao taught me this: when a company gets big enough, it can use AI to brush people off and simply ignore the problems.(Note: content is translated by ChatGPT.)#Taobao #CustomerService #AI #CustomerExperience #ConsumerRights #OnlineShopping #TechSupport #UserExperience

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