Salesforce to acquire Fin for $3.6B, bringing AI agent platform

Salesforce has entered a definitive agreement to acquire Fin, a leading AI customer agent company, for approximately $3.6 billion. The acquisition brings Intercom, Fin’s proprietary AI Agent which autonomously resolves complex customer queries across multiple channels, to Salesforce’s platform. This move aims to expand Salesforce’s capacity to deliver autonomous service agents and accelerate AI adoption across organizations of all sizes. View article on AlternativeTo »More about Salesforce | Salesforce Alternatives